Manager’s Essential Toolbox
This course offers an opportunity to reflect on your own self development and self awareness. Are you a manager, a leader, or both?
Lots of group activities to share ideas to enhance employee development, empowerment, and engagement and tips for you to progress along your management journey.
Every conversation creates an opportunity!
Course objectives
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Managers and Leaders in business
Imagine a ship with a crew – do you aspire to stand at the helm and point to the horizon or to be on deck with the crew untangling the ropes.
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Identify your style
The ability to flex your management style to enable unique individuals to achieve their goals.
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Coaching framework
Using the GROW coaching framework to enhance employee skills, knowledge, empowerment and accountability.
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Managing conflict
Not every manager is comfortable managing conflict, and that’s ok. Gain the confidence and skills to achieve positive solutions for all parties.
Learning outcomes
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Leadership skills
Combine management and leadership skills to inspire and support collaborative and motivated employees.
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Coach and empower employees
Coach and empower employees to self-develop using the GROW framework
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Understand a customer centric culture
Think employees first to support a customer centric culture!
Activity example
Meeting preparation – be prepared!
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Part A
Group collaboration to prepare all components of a meeting starting with the invitation.
Consider:
- The goal: what do you want to achieve from the meeting
- The people involved
- The communication styles and skills
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Part B
Feedback session on different view points and ideas.
Pricing and course details
Ariosi’s training has undergone an unbiased, external assessment, so our customers have confidence in our proven commitment to excellence. We’re proud to be ITOL certified.
Exclusive training requires a minimum of 8 attendees / bespoke content may incur an incremental fee per attendee.
Please contact us with your specific requirements – bespoke packages and pricing available. Prices shown are a guide.
Investment
Timings
Delivery type
ITOL Certificate
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In for the WIN WIN!
Unpeeling negative assumptions and building confidence around negotiation.
Customer centricity
The ability of a company to understand a customer’s situations, perceptions, and expectations.
Train the trainer
Employees need inspiring and motivating training and trainers need to think outside the box.