Training from the industry specialists
We approach each new learning and development opportunity with openness – whether it’s an individual training course or workshop, a bespoke training package, a publicly held training event, or one on one learning. Our philosophy is one of open mindedness and curiosity which leads to the creation of positive and empowering experiences for each of our clients.
Industry specific training focusing on developing capability, productivity, and performance.
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Training courses
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Workshops
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Coaching and mentoring
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Team activities and exercises
Training will add value to your business, encouraging employee retention and continual improvement, lowering recruitment costs, and increasing loyalty through a customer centric culture.
Whether you’re looking to fulfil a short term objective or develop a longer term Learning & Development strategy, we’re here to offer support.
We deliver industry specific training courses and workshops and align the content with your overall business strategy and goals.
Managing training programmes can be time consuming and may be considered as low priority. Our experience has demonstrated that engaged and motivated employees creates confident and strong teams and supports problem solving and goal setting. Our priority is to empower your team. Let’s have a conversation!
We believe in spending time understanding your needs and values. We offer training and learning that benefits the employee, employer, and customer.
Courses and Workshops
Take a look at our growing catalogue of training courses and workshops.
We’re busy developing new content so if you can’t find what you’re looking for get in touch – your ideas are welcome!
Customer Centricity
A dynamic, forward thinking course, which builds on traditional customer
service. Empowering employees to drive change and evolution based on customer feedback.
A course for all departments!
In for the WIN WIN!
An interactive, thought-provoking course, which focuses on enhancing
negotiation skills for confident interactions and positive outcomes.
Building customer relationships for a WIN WIN!
Manager's essential toolbox
A motivating and confidence building course, introducing skills and principles that strengthen the management and leadership journey.
Think customer centric – employees first!
Train the trainer
An eye opening course that sheds light on differing learning
preferences and communication styles including interactive activities using the VAK learning model.
Everyone is different!
Bag the bucks
An exploratory workshop around the true value of your customers. Opening up opportunities to reach a wider audience from your existing customer base.
Focusing on strategies to support sales growth and timely and effective account management.
It's not personal
A forward-thinking workshop which focuses on complaint resolution for positive outcomes using collaborative communication techniques.
Keeping the customer at the heart of your decision making.
Planning for success
A fast moving collaborative time management workshop which challenges hard working and embraces SMART working.
Plenty of self awareness and positive takeaways from this one!
Powered by feedback
An empowering workshop that unpeels negative inner dialogue and opens up the path of self awareness.
Understanding our mindset and behaviours positively impacts both short and long term personal growth.
Finding your perfect fit
This workshop demonstrates the importance of the discovery and preparation stages of an interview, keeping in mind the uniqueness, the behaviour and communication styles of the candidate.
A fun role play activity brings all the content together!
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Pricing for Training
All our products and services include a free consultation of up to 2 hours.
This gives each side a chance to get to know each other and better understand what is being being sought and objectives to be achieved.
We believe in making our clients’ business lives better.
Training courses
Workshops
ITOL certificate
Training Needs Analysis
Are you looking to develop your L&D programme?
We offer a range of industry specific and bespoke packages focusing on Training, Learning and Development.
Get in touch