Relocation to Riyadh: Coordinating Through Complexities
When OrbiRelo received a booking request for a family needing serviced accommodation in Riyadh with specific requirements that had to be completed in 3 working days, we knew it would be a unique challenge – but one we love embracing!
The Challenge:
When OrbiRelo received a booking request for a family needing serviced accommodation in Riyadh with specific requirements that had to be completed in 3 working days, we knew it would be a unique challenge – but one we love embracing! With limited time to arrange the move, the client requested a property that was 3 to 4 bedrooms and could accommodate 2 adults, 4 children and 6 cats. Pet-friendly accommodation in Riyadh can sometimes be difficult to find especially on short notice, and the distinct nature of the request added a layer of intricacy to the request.
Compounding the challenge, the client also further required double, twin, twin beds, a configuration that is not the norm in Riyadh’s serviced apartment landscape, in addition to parking. This stay was planned for 60 nights, which meant the property would need to offer both comfort and convenience whilst being available for the length of stay. Despite the tight timelines presented, we were able to go above and beyond to meet these needs and ensure a seamless relocation process for the client.
The Solution:
The OrbiRelo team never shies away from requests that have layers of complexities, and we approached the booking with a blend of collaboration, resourcefulness, and problem-solving. Recognising the need for an all-hands-on deck approach, our team worked closely with our trusted agent partner network to provide options that could accommodate every element of the request.
Our innovative platform easily ranked the top options submitted for the request and our team added their superhuman touch to ensure the specific requests were met prior to sending the options to the family.
By maintaining close, clear communication with the agent partners to secure pet-friendly property that could offer the bed requirements all within 3 working days – which proved to be the biggest hurdle. It was a balancing act – meeting the high expectations of our client while keeping quality standards high and providing cost-effective property options despite the time crunch.
Throughout the process, we stayed focused, flexible and organised, ensuring every requirement was addressed without sacrificing any of the client’s requirements. The team’s commitment to quality service meant that we kept the family’s needs front of mind, coordinating every detail with precision to ensure a smooth, stress-free arrival.
The Outcome:
Through partnership, resourcefulness and diligence, we were able to offer the family 3 options that matched their specific needs. Now happily settled, they’re excited to start the next chapter of their lives in Riyadh, impressed by the swift turnaround and the care taken to meet their unique needs.
OrbiRelo thrives when receiving such requests, no matter their complexities or time sensitive. The successful move highlights the power of our team and commitment to meeting clients’ demands. We truly are powered by our technology, and superpowered by our people.