Products
We aspire to be the place you come to access accurate and up to the minute insights, advice, support, and training resources.
Our products have been designed with this in mind.
Courses and Workshops
We offer a range of generic and bespoke training courses and workshops – all centred around and specific to elevating serviced apartment standards.
All courses and workshop are tailored to enhance capability, productivity, and performance within our industry.
Training will enhance your business by promoting employee retention and advancement, reducing recruitment expenses, boosting loyalty and productivity, and fostering a customer-centric culture.
- Diverse range of training courses and workshops
- Bespoke content to meet your business strategy and goals
- Team activities and exercises
- Attendees will receive an ITOL certificate
Advice and Support
Openness is our approach to every new project. We take the time to understand you and your business, using a mix of intelligence, intuition, and insight.
We’re open-minded and inquisitive in our quest to provide unique and innovative solutions. Our customised, independent, and specialist advice helps steer business goals and achieves objectives.
- Client deep dive and discovery
- Analysis of people, process, and product
- Client report and recommendations
- Ad hoc support and advice
Papers and Reports
Want to dive deeper into a serviced apartment area of interest or seeking a case study? Let us help you – we can research, curate and compile papers and detailed reports on your chosen subject.
Understand your customer and what they’re seeking from their temporary accommodation programme and align your business plans and objectives for success.
- Setting up a serviced apartment
- Understanding your customer and relevant segmentation
- Supply and demand indicators
- Trends, what’s hot, what’s up and coming, areas of interest
Data and Competitor Sets
We can help you understand activity within a specific location or market or conduct research around competitor presence.
Combining our intergroup data with other publicly and privately held data sources aids us in curating detailed and bespoke insights and data sets.
- Feasibility studies
- Assess business plan viability
- Gain insight into enquiry and booking metrics
- Market and location insights
GSAIR
The Global Serviced Apartment Industry Report (GSAIR) is a highly commended publication for individuals working in the fields of serviced accommodation, global mobility, and business travel.
Originally introduced to the market in the year 2008, GSAIR has undergone significant development and is a well-respected publication providing indispensable knowledge and perspectives to professionals spanning various industries.
- Independent insights for industry analysis
- Contributions from leading experts in the sector
- Publication highlighting current trends and challenges
- Bringing together global data
Are you interested in knowing more about serviced apartments?
Speak to an expert